Phone: (+370) 650 30930 Mail: support@networkgate.info

How long will my website maintenance take?

Website maintenance is performed within a set time frame so you'll always know how long your individual job will take. We'll provide you with the time frame for your job when your quote is issued, based on the service level agreement (SLA) below.

Website maintenance service level agreement

Your job will be completed within the time frames as shown in the table below.

Hours quoted for a single job Your job will be completed by
Less than one hour 5:00pm (17:00 h), the next business day*
Less than two hours 5:00pm (17:00 h), within two business days*
Less than three hours 5:00pm (17:00 h), within three business days*
Three or more hours A time frame will be issued with your quote

*Providing your request is received by 12pm (12:00 h), otherwise please add an additional business day.
All times quoted are EST. This service level agreement is valid until 30/06/2015.

How do I find out more?

Feel free to contact us if you have any questions.

 

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At Network Gate, we focus on helping small businesses start and market their businesses on the Web, enabling them to realize their dreams of self-reliance, entrepreneurship, creativity, and financial independence. We pioneered the service for creating and acquiring specific "web addresses" (known as domain name registration), and today offer a full range of Web-related services.

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 Address: Via Vittorio Emanuele, 196, 95131 Catania CT, Italia, Sicilia

  Phone: (370) 689 01259

  Web: networkgate.info